*Unfortunately, next day delivery is not available to certain post codes: AB, BT, GY, IV, JE, KA28, KW11-17, HS, PH32-35, ZE. 

PLEASE NOTE THAT, AS THEY ARE SENT VIA EMAIL, GIFT CARDS DO NOT COUNT TOWARDS THE FREE SHIPPING THRESHOLD.

*We currently DO NOT SHIP to: Saudi Arabia, Cambodia, Cuba, Crimea Region (Russia or Ukraine and zip code between 95000 and 98690), Iran, Myanmar, North Korea, Venezuela, Pakistan, Lebanon, Russian Federation, Syria, Kuwait, Kosovo, Yemen, Guadeloupe, Réunion, Martinique, St. Barthélemy, St. Martin and St. Pierre and Miquelon.

IN THE UNLIKELY EVENT THAT YOU DO NOT RECEIVE YOUR ORDER AFTER THE STATED DELIVERY TIMEFRAME, PLEASE CONTACT US AS SOON AS YOU ARE AWARE AND NO LONGER THAN 7 DAYS FROM THE DELIVERY DATE STATED ON YOUR TRACKING.CUSTOMS & IMPORT FEES

WHAT IS CUSTOMS DUTY? 

When goods are imported into a different country or customs territory, there is a charge called Customs Duty that must apply. This is charged by the local customs authority where the goods are being imported into.

If Customs Duty is payable to your territory, you'll be responsible for paying it to the authorities, so JOGGR isn't involved in this process. Whether Customs Duty is payable, and by how much, depends on a whole lot of different things. For example, many countries have a 'low value threshold' below which they do not charge any Customs Duty.

If you do have to pay Customs Duty though, the amount payable is usually calculated based on the value of the goods and the type of goods being imported.

AND IF I DON'T PAY THE CUSTOMS DUTY? 

If, for whatever reason, you refuse the customs fee and the parcel is returned back to JOGGR, a shipping and handling fee may be deducted from your refund. If you're still unsure on whether you'll be subject to customs fees, we recommend contacting your local customs office for more info before placing your order!